ShipContent Terms & Conditions

Below is a streamlined and protective Terms & Conditions (“Terms”) text for ShipContent. It is designed to clearly establish your policies, protect your rights, and limit liability, without unnecessary technical details. Please note that this is provided for informational purposes only and does not constitute legal advice. For complete assurance, consult a qualified attorney familiar with your specific jurisdiction’s laws.

Last Updated: [Date]

1. Acceptance of Terms

   By creating an account, subscribing to any plan, or otherwise using ShipContent (“we,” “us,” or “our”), you (“you” or “user”) agree to be bound by these Terms & Conditions and our [Privacy Policy]. If you do not agree with any part of these Terms, do not access or use our platform.

2. Description of the Service
   1. Core Functionality
      • ShipContent offers AI-powered short-form video script generation and related content research.
      • Users can create projects containing brand details (e.g., company name, product/service, target audience) and generate or manage scripts and research data.
   2. AI Content Creation
      • The platform leverages large language models (LLMs) to provide content suggestions.
      • All outputs are automatically generated based on user-provided brand details, instructions, or feedback.
   3. Project & Collaboration Tools
      • Users can manage multiple projects.
      • Depending on your subscription plan, you may share or collaborate on scripts in real time with additional users.
3. Eligibility & Account Responsibilities
   1. Eligibility
      • You must be at least 18 years old or the age of majority in your jurisdiction to use ShipContent.
      • If you are using ShipContent on behalf of a company, you represent that you have the authority to bind that company to these Terms.
   2. Account Security
      • You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.
      • Notify us immediately of any unauthorized use or breach of security.
   3. Accuracy of Information
      • You agree to provide accurate and complete information about yourself and your projects.
      • Failure to do so may result in restricted access or termination of your account.
4. User Content & Intellectual Property
   1. User-Generated Content
      • You retain ownership of the text or data you input into ShipContent, including brand details and any content you create or generate using our AI tools.
      • By using our platform, you grant us a non-exclusive, royalty-free, worldwide license to process, store, and display your content for the purpose of delivering and improving our services.
   2. AI-Generated Content
      • Scripts or suggestions produced by our AI may incorporate user-provided information.
      • ShipContent makes no claim of ownership over your final scripts, but you acknowledge that we have no obligation to ensure the AI-generated content is free from copyright or other potential legal issues.
   3. Responsibility for Content
      • You are solely responsible for the legality, reliability, and appropriateness of both your input and any output generated by the AI.
      • You warrant that you have all necessary rights to submit the content you provide and to use any resulting AI-generated outputs.
5. Payment, Billing & Refund Policy
   1. Subscription Plans
      • We offer various plans (Free, Pro, Unlimited, etc.), each with different features and usage limits.
      • Pricing and plan details are available at the time of subscription.
   2. Billing
      • All payments are processed securely by Stripe.
      • By subscribing, you authorize ShipContent (via Stripe) to charge your designated payment method according to the plan you select.
   3. Refunds
      • Except as required by law, all payments are non-refundable after forty-eight (48) hours from the time of the initial charge (“Refund Window”).
      • To request a refund within this Refund Window, contact us at support@shipcontent.com. We reserve the right to deny requests made outside this period unless required by applicable law.
   4. Cancellation & Downgrades
      • You may cancel or downgrade your subscription through your account settings or the payment portal.
      • Such changes take effect at the end of the current billing cycle unless otherwise stated. No refunds will be issued for unused subscription periods beyond the Refund Window.
6. Data Usage & Privacy
   1. Data Collection
      • We collect and store user information (e.g., name, email, brand details) to facilitate your use of ShipContent.
      • Project data, including scripts and related content, is stored securely in our database.
   2. AI Processing

      Certain user inputs (brand details, text prompts) may be transmitted to third-party AI services for content generation. By using ShipContent, you consent to this data processing.

   3. Stripe & Payment Details
      • Payment information is handled by Stripe; ShipContent does not store your complete payment card details.
      • Please review Stripe’s Terms of Service and Privacy Policy for additional information.
   4. Cookies

      We use cookies for session management, user preferences, and analytical purposes. By using our platform, you consent to our use of cookies as described in our [Privacy Policy].

7. Third-Party Services
   1. External Integrations

      ShipContent may integrate with or link to third-party services (e.g., Stripe, AI providers, analytics tools). We do not guarantee the accuracy or reliability of any third-party services, and your use of them is governed by their respective terms and privacy policies.

   2. Website Analysis

      If you use our “Website Analysis” feature, we may scrape or analyze external URLs at your request. We are not responsible for the quality or legality of any external website’s content.

8. AI Content Disclaimer
   1. No Guarantee of Accuracy

      AI-generated scripts and suggestions are provided for informational and creative purposes only. Results may be incomplete, incorrect, or otherwise unsuited to your specific needs.

   2. User Responsibility

      You must review and verify any AI-generated content before relying on it or publishing it. ShipContent is not liable for any damages resulting from inaccuracies, omissions, or legal violations in AI outputs.

9. Prohibited Activities
   1. Misuse of the Platform

      You agree not to use ShipContent for illegal, harmful, or fraudulent activities, including but not limited to distributing malicious software, infringing intellectual property, or posting defamatory or obscene material.

   2. Suspension & Termination

      We reserve the right to suspend or terminate your access if we determine, in our sole discretion, that you have engaged in any prohibited activity or violated these Terms.

10. Disclaimers & Limitation of Liability
    1. As-Is Service

       ShipContent is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, express or implied. We do not guarantee uninterrupted or error-free service.

    2. Limitation of Liability

       To the fullest extent permitted by law, ShipContent and its affiliates shall not be liable for indirect, incidental, or consequential damages of any kind. In no event shall our total liability exceed the fees paid by you to ShipContent in the six (6) months preceding the event giving rise to the claim.

    3. No Professional Advice

       Content generated by our AI or provided through ShipContent is not intended as legal, financial, or other professional advice. Always seek the counsel of a qualified professional for any decisions that may have significant legal or financial implications.

11. Indemnification

    You agree to indemnify, defend, and hold harmless ShipContent, its officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or relating to:

    • Your violation of these Terms;
    • Your use of the platform or AI-generated content;
    • Any infringement of a third party’s rights by your user content or AI-generated outputs.
12. Termination
    1. Termination by You

       You may delete your account or stop using ShipContent at any time. If you delete your account, we will remove or anonymize your personal data in accordance with our data retention policies.

    2. Termination by Us

       We reserve the right to terminate or suspend your account if you violate these Terms, misuse the platform, or if continuing to provide services is no longer commercially viable.

    3. Effect of Termination

       Upon termination, your right to use ShipContent immediately ceases, and we may delete your data as permitted or required by law.

13. Changes to These Terms

    We may update these Terms at any time to reflect changes in our services, operational requirements, or legal obligations. Any updates will be posted on our website with a new “Last Updated” date. Your continued use of ShipContent after the revised Terms are posted constitutes your acceptance of the changes.

14. Governing Law & Dispute Resolution

    These Terms are governed by and construed in accordance with the laws of Mexico, without regard to its conflict of laws principles. Any disputes arising from or related to these Terms shall be brought exclusively in the courts of Mexico City, Mexico, and you consent to their personal jurisdiction.

15. Contact Us

    If you have any questions or concerns about these Terms, or if you wish to request a refund within the Refund Window, please contact:

    • Email: support@shipcontent.com
    • Website: https://shipcontent.com

    By using ShipContent, you acknowledge that you have read, understood, and agree to these Terms & Conditions. Thank you for choosing ShipContent for your AI-driven script creation and content research needs!