ShipContent Privacy Policy
This Privacy Policy (“Policy”) explains how ShipContent (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal data when you visit our website or use our services. By accessing ShipContent, you consent to the practices described in this Policy. If you do not agree, please discontinue use of our platform.
- Information We Collect
- Account Registration Data: When you create an account, we may collect your name, email address, and other basic details required for account setup.
- Project & Brand Data: We collect information you choose to enter about your projects, including brand name, product/service descriptions, target audience, and other relevant data for AI-driven script generation.
- Payment Details: Subscription and billing information is collected and processed securely by our third-party payment processor, Stripe. We do not store full credit or debit card numbers on our servers.
- Automatic Data Collection: We may collect certain technical data, such as your device type, browser, IP address, and usage logs, through cookies or similar tracking technologies.
- How We Use Your Information
- Platform Operations: To facilitate the creation of AI-generated scripts, maintain your account, store project data, and provide personalized features (e.g., brand voice consistency).
- Service Enhancements: To monitor platform usage, troubleshoot issues, and improve Site performance or AI suggestions based on aggregated or anonymized user data.
- Payment Processing: To manage subscriptions and invoices through Stripe or other reputable payment gateways. We share minimal necessary details to complete financial transactions.
- Communications: To send important account notifications, respond to inquiries, or provide information about feature updates, policy changes, and promotional offers (where consent is required, we'll seek it in accordance with local law).
- AI Processing & External Services
- Your text inputs (e.g., brand details, instructions) may be transmitted to third-party AI providers (e.g., GPT-4, Claude) for processing and generating requested content. By using our service, you acknowledge and consent to this data transfer.
- Data shared with external AI services is limited to what is necessary to perform script generation or analytical tasks. We do not control these third parties, and any personal data shared is subject to their respective additional privacy policies.
- Cookies & Tracking Technologies
We use cookies, web beacons, and similar technologies to collect information about your usage patterns, remember your preferences, and measure the effectiveness of our service. You can typically configure your browser to block cookies or notify you before accepting them, but some features of ShipContent may be limited if you do so.
- Disclosure of Your Information
- Service Providers: We may share data with third-party vendors who perform functions on our behalf, such as hosting, analytics, customer service, and payment processing. These providers are contractually bound to protect your data and only process it as instructed by us.
- Business Transfers: If we undergo a merger, acquisition, or asset sale, your data may be transferred as part of that transaction. We will provide notice before any transfer that materially affects your rights under this Policy.
- Legal Obligations: We may disclose personal data if required by law, subpoena, or in good faith that such disclosure is necessary to (i) comply with legal obligations, (ii) protect and defend ShipContent's rights or property, or (iii) safeguard the personal safety of users or the public.
- Data Retention & Deletion
We retain your data for as long as you maintain an account or as necessary for our legitimate business interests, legal obligations, or dispute resolution. Upon account deletion, we take steps to remove or anonymize your personal data in accordance with applicable laws and our internal data retention policies.
- International Data Transfers
Your data may be processed in countries outside your home jurisdiction where laws may differ or offer lower data protection. In such cases, we implement appropriate safeguards, such as standard contractual clauses, to ensure the protection of your personal data.
- Your Rights
- Access & Correction: You have the right to access, update, or correct your personal data by editing your account settings or contacting us directly.
- Deletion: You may request the deletion of your personal data. We will comply unless we are legally required or have legitimate grounds to retain it.
- Objections & Restrictions: In certain cases, you may have the right to object to or restrict the processing of your personal data, subject to our legal rights and obligations.
- Security Measures
We take commercially reasonable steps to secure your personal data from unauthorized access, use, alteration, and disclosure. However, no security measure is infallible, and we cannot guarantee absolute protection of your data in all scenarios.
- Children's Privacy
Our services are not directed at children under 18 years old, and we do not knowingly collect personal data from them. If you believe that we have inadvertently collected a child's data, please contact us so we can promptly delete it.
- Changes to This Policy
We reserve the right to update this Privacy Policy at any time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any revised version will be indicated by an updated "Last Updated" date and will be effective as soon as it is accessible. Your continued use of ShipContent after the posting of changes constitutes your acceptance of such changes.
- Contact Us
If you have any questions or comments about this Privacy Policy, please contact us at:
- Email: support@shipcontent.com
- Website: https://shipcontent.com
By using ShipContent, you acknowledge that you have read and understood this Privacy Policy and agree to our data practices as set forth herein.